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We totally understand and we are very sorry about this situation.
If you feel that you would qualify for a exemption from the U.S. Treasury as mentioned in above link, by all means please click here and select "Special Request" from the drop down form menu. Please insert as much detailed information (as much information as you can possibly think of) as possible including your intention to file for a U.S. Treasury Ruling or something to that effect and click submit!
We need all of the information of your order, please paste this into this email from what you will have on your screen as a form.
We also will need you to list the forwarding method(s) of choice you would prefer and what to do once we have your order Imported.
Your reply information will be sent to our office. We will breifly review and reply by phone to any location in North America and reply to all emails in all cases especially while your order is in a suspended status. We will need the information from the ruling to proceed with the customs documents on your behave as these are required for Importation to the order destination.
You have the options of: processing these documents with the U.S. Treasury as noted above while in a suspended status, or we can cancel the order following your request by email. Should we not recieve any further contact for ninety (90) days we will cancel the order for you and no further contact is required.
Should your destination not have an _*_ next to the "Named State" your order will be cancelled by our office automatically.
We do apologise for any inconvenience over these international situations that are required by U.S. Treasury. However, should you be a representative of one of these organizations you are aware on how to proceed and we will help you anyway we can.
Again, Click here to file your "Special Request" form or cancel this order please!
Thank you, management.
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